How Australian businesses can provide a lifeline for domestic violence victims 

In today’s digitally driven world, technology should be a tool for connection, but tragically, it is often weaponised against domestic violence victims, writes Ashton Wood.

Mobile phones, meant to provide safety and independence, are instead used by abusers to track and control their partners. In fact, over half of domestic violence victims report that their phones and messages are checked by their abuser without their consent – often on a constant basis.

For domestic violence victims, the reality of living without access to a safe and private mobile phone is devastating. A phone is no longer just a way to make calls; it’s how we access medical care, manage our finances, and maintain vital connections with friends and family. Without this lifeline, escaping an abusive relationship becomes infinitely harder, especially when so many victims remain trapped due to financial dependency and coercive control. Tragically, 70 per cent of women who experience domestic violence never separate from their abuser, largely due to monetary and controlling barriers.

As the founder and chief executive of DV Safe Phone, I see firsthand the impact that domestic violence has on individuals, families, and communities across Australia, and sadly, the demand for help is not slowing down. In fact, it’s increasing – we’ve seen a 29 per cent rise in the number of people needing our services compared to this time last year.

With one in four Australian women and one in eight men affected by domestic violence, the statistics are chilling, but behind them are real people – who need a way out. With millions of Australians in need, businesses have the opportunity to make a profound difference and help to meet this demand.

With over 22 million unused mobile phones sitting in drawers across the country, we have an incredible opportunity to repurpose these devices and give them a new life. By donating old phones, business leaders can provide victims with a vital tool – not just for communication, but for survival. The impact of a single donated phone is immense – providing a victim with a vital tool to reach out for help, reconnect with loved ones, and begin rebuilding their life.

Beyond phone donations, businesses can play a crucial role by simply starting a conversation about domestic violence in the workplace. With the introduction of mandatory domestic violence leave policies, employers have a responsibility to foster a supportive environment.

This year, during the 16 Days of Activism against Gender-based Violence (25 November – 10 December), I encourage businesses to donate unused mobile phones. Not only can you make a direct impact through this simple act, but you’ll also fulfil your environmental, social, and governance (ESG) commitments. But more than that, you’ll create a workplace culture of compassion where employees feel safe discussing issues like domestic violence.

If we can create more conversations, raise awareness, and equip more victims with safe phones, we can help end the cycle of abuse.

Ashton Wood is the founder and chief executive of DV Safe Phone.