HR tech to watch out for in 2023

HR tech can be a great way to streamline work and provide the best tools to help employees stay as productive as possible. However, with tech constantly evolving, it can be difficult to keep up.

HR tech according to Indeed

Indeed published an article in October 2022 showing its choices for the top HR tech. The specialisations they listed include:

• Recruitment automation
• Onboarding tech
• Culture and engagement tech

HR Leader has dived into each of the above three disciplines to share organisations doing innovative tech work in these fields.

Recruitment

Sapia.ai is one of the many organisations that are leading the change in recruitment by offering an automated interview process. The goal of the software is to remove bias in hiring.

The chief executive officer and founder of Sapia.ai, Barb Hyman, said to The HR Leader that her company is “reimagining the hiring process … We’re disrupting the resume. We’re challenging how useful that is as an insight into someone, and we’re also bringing intelligence and AI to the recruiter and the hiring manager.”

Onboarding

Onboarding is a crucial part of the business, that if done poorly, is a ‘deal breaker’ for 71 per cent of candidates, as discussed by HR Leader in November 2022. Using tech to help onboard new staff can make life easier for employers and improve candidate experience.

Enboarder aims to improve candidate experience through all stages of employment, including onboarding. Whether onsite or remotely joining an organisation, Enboarder’s technology can assist in making new hires welcome by creating a virtual space to connect, but also provide hiring managers with training and tools to make their jobs easier and more efficient.

Employee experience

An example of employee engagement software is Culture Amp.

The platform provides employers with surveys, data insights, and predictions. It also highlights areas in need of focus, action plans, and comparative statistics to help organisations identify workplace culture issues and to address them.

SHRM on HR tech

HR tech may have evolved past its original function, according to an SHRM article by Roy Maurer on Josh Bersin.

SHRM reported that what was once used purely by HR departments as a way to make their lives easier, now encompasses so many facets of organisational structure, which Josh Bersin has taken to referring as ‘work tech’.

“The focus on employee experience has led to an explosion of tech. Everyone assumes the core HR system works. You don’t get credit for that anymore. HCM (human capital management) technology is now used for recruiting, onboarding, training and all aspects of employee experience. Usability, integration into the flow of work, integration into core systems — those are the keys to workplace technology success,” said Mr Bersin.

What about L&D tech?

Andrea Tham spoke to The HR Leader mid last year, outlining the importance of tech in learning and development (L&D). She said, “There’s lots of great ideas around how can we utilise technology, social media, etc, to make learning more agile, on demand, personalised, digital.”

Nyrissa Filetti also spoke with The HR Leader on the subject, and agreed that tech will be the future of L&D, noting that a connection to digital devices brings with it fast production.

“So, I’ve certainly seen the idea of quick DIY, do-it-yourself videos being really successful ... you can actually get the employees being a part of the solution and doing quick videos themselves. So it’s got a dual benefit that’s high production, low cost, quick outcome, but it engages the people who need to, or would be benefited by the experience of sharing their ideas and being connected,” explained Ms Filetti.

“It's also great because it gives people a personable contact, which we’ve seen deteriorate over the last two years.”