Mercer Career Australia two-part special covering HR AI and automation, and flexible work design

Mercer Career Australia country managing director, Cynthia Cottrell, spoke with The HR Leader for a special two-part podcast on AI and automation in HR, work design and how data complements redesigns.

The conversation examined how employers can use automation to facilitate ‘sustainable and enjoyable’ work for all employees. And Ms Cottrell talked about what AI really means as it’s a concept that’s often misunderstood in the HR world.

Ms Cottrell discussed flexible working in the context of work design and why it’s important to consider them hand in hand. The podcast also touched on how data can be used to facilitate work redesigns. Listen to this two-part special below.

 

Ms Cottrell has kindly provided the below references in relation to this two-part special podcast:

• https://sapia.ai/resources/blog/how-australias-largest-private-employer-transformed-volume-hiring-through-automation/
• https://content.sapia.ai/hubfs/Sapia%20Case%20Study%20Woolworths.pdf?__hstc=182989092.7bb47ece47623753c7dbb7c14c4e15d5.1660176860306.1660181615635.1660186607511.3&__hssc=182989092.1.1660186607511&__hsfp=1322985668
• https://www.afr.com/technology/this-bot-will-judge-you-in-five-questions-at-the-first-interview-20220302-p5a15v  (FYI, PredictiveHire is now called Sapia.ai)
• https://www.afr.com/technology/this-bot-will-judge-you-in-five-questions-at-the-first-interview-20220302-p5a15v