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Performance is no longer a reliable indicator of capability

By Robyn Tongol | August 17, 2026|1 minute read
Performance Is No Longer A Reliable Indicator Of Capability

The reshaping of how people work raises myriad pertinent questions, including, and especially, how employers can and must use new technologies to elevate human potential rather than replace it.

 
 

In this episode of The HR Leader Podcast, host Jerome Doraisamy welcomes back Insight APAC people and culture director Elyse Philippi to discuss what it means to be a good and productive worker, how to view performance in the current climate, the inherent risks with mistaking productivity for capability, how to define capable workers, ensuring that the right skills and traits are being recognised in the age of AI, practical steps that HR must take, bringing the C-suite along for the ride, balance upskilling the workforce on new technologies against not losing sight of the need for capability, and why she’s optimistic about employers’ willingness to view performance as being tied to capability.

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