HR Leader logo
Stay connected.   Subscribe  to our newsletter

Employees who are empowered with ‘outcome focus’ approach deliver best business results

By Shandel McAuliffe | |6 minute read
Employees who are empowered with ‘outcome focus’ approach deliver best business results

The best way to achieve optimal business results has been revealed in a survey by The Access Group and HR Leader as embracing an ‘outcome-focused’ working style.

The Access Group and HR Leader have launched the inaugural Evolution of Leadership Report 2022 based on a survey of over 1,000 Australian professionals across industries and business sizes.

How and where people work is changing. Since the start of COVID-19, with the recent increased focus on diversity, equity and inclusion concerns, and alongside global political unrest, businesses have had to be more flexible than ever before to keep their people safe while also meeting evolving commercial demands.


The Evolution of Leadership Report 2022 dives into how people work most effectively, what makes a good leader and how the role is changing, and the HR and management interventions in a leader’s toolkit to keep people engaged while performing and developing.

John Maley, HR Director at The Access Group commented in the report: “COVID-19 has accelerated some of the usually evolving workplace changes, including an expectation that employees can work remotely and be effective. Whilst that may have been the sort of change that developed over a decade or more, it has been forced upon us.”

“Additionally, how we are emerging from COVID-19, with a stifling of the labour market supply, is also causing a seismic change in the way we approach managing our colleagues and teams. The war for talent can seldom have been fiercer,” he added.

“Unless an employee is very junior or new to a role, micro-managing and task-focused delegation is out, and divesting of outcome and output responsibility is in,” said HR Leader’s editor, Shandel McAuliffe.

“The Evolution of Leadership Report 2022 gets to the heart of what it means to be a leader, what’s expected of HR in terms of supporting business leaders, and how the roles are changing. It’s a very interesting time to be in HR and leadership,” Shandel continued.

The full report contains insights from The Access Group, brand-new HR and leadership publication: HR Leader, as well as leadership and workplace relations specialists. Backed by a comprehensive survey, the report is a must read for HR, people leaders and line managers alike.

Download the report here.

About The Access Group

The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, and Asia Pacific. It helps more than 60,000 customers across commercial and non-profit sectors become more productive and efficient. Its innovative Access Workspace cloud solutions transform the way business software is used, giving every employee the freedom to do more of what’s important to them. Founded in 1991, The Access Group employs approximately 5,500 people.  www.theaccessgroup.com   



Coaching differs from training in that it frequently focuses on a narrower range of abilities or jobs. This might be done as a part of personnel upskilling or performance management. Both internal trainers and outside coaches may carry out this task. Coaching occasionally includes assessments and performance feedback.

Shandel McAuliffe

Shandel McAuliffe

Shandel has recently returned to Australia after working in the UK for eight years. Shandel's experience in the UK included over three years at the CIPD in their marketing, marcomms and events teams, followed by two plus years with The Adecco Group UK&I in marketing, PR, internal comms and project management. Cementing Shandel's experience in the HR industry, she was the head of content for Cezanne HR, a full-lifecycle HR software solution, for the two years prior to her return to Australia.

Shandel has previous experience as a copy writer, proofreader and copy editor, and a keen interest in HR, leadership and psychology. She's excited to be at the helm of HR Leader as its editor, bringing new and innovative ideas to the publication's audience, drawing on her time overseas and learning from experts closer to home in Australia.

This email address is being protected from spambots. You need JavaScript enabled to view it. | Linkedin