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The impact of generative AI on HR and the workforce

By Mercer | |2 minute read

Is AI a threat or an opportunity? In this podcast, Mercer Workforce Solutions leaders explore how AI can bring significant benefits to organisations and workforces.

In this episode of Mercer’s Making Work ‘Work’, Cynthia Cottrell, Partner and Workforce Solutions Leader at Mercer, asks Ilya Bonic, the President of Mercer's Workforce Solutions business and Head of Mercer Strategy globally, a thought-provoking question: "Do you think AI will ever replace your job?" This question sets the stage for the conversation as they delve into the challenges and opportunities presented by AI, exploring its impact on the present and future of work.

Their conversation covers:

  • HR’s crucial role in integrating AI into business and culture
  • Reshaping work to leverage AI for the benefit of organisations and their workforce
  • Minimising bias in decision-making with AI
  • Embracing the cultural shift in the way we work, as AI complements and enhances our capabilities

This is an insightful episode on the incredible potential that AI holds for our future. Tune in now and be part of the transformation.

Follow Mercer Workforce Solutions on Spotify or Apple Podcasts.

To learn more about the impact of AI in the workforce, visit the Mercer website.



The term "workforce" or "labour force" refers to the group of people who are either employed or unemployed.

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