The importance of good work relationships (and how to build them)

Humans are naturally social, and studies show that we thrive when we prioritise this connectivity. The workplace is no different, and employees should look to build relationships to assist in development.

Why are workplace relationships so important? According to Mind Tools: “Good working relationships will make your job more enjoyable. What’s more, close-knit teams are more productive, which frees up time to innovate and focus on your personal development. The professional connections you make will also help you to further your career.”

Taking the time to develop relationships with co-workers creates beneficial opportunities. Women Rising discussed some of the top reasons why employees should do so:

• Enhanced collaboration: Positive relationships foster a sense of trust and open communication. When people feel comfortable sharing their ideas and concerns, collaboration becomes more effective, leading to improved problem solving and innovation.
• Increased job satisfaction: Building positive relationships at work can make your job more enjoyable. When you have friends at work and feel supported by your peers, you’re more likely to look forward to coming to the office each day.
• Career advancement: Networking and forming positive relationships with colleagues can open doors to new opportunities. Whether it’s a mentor, a sponsor, or a partnership, these connections are vital in advancing your career.
• Stress reduction: A supportive network of colleagues can be a valuable source of emotional support during challenging times. Sharing your concerns with trusted co-workers can reduce stress and contribute to a healthier work/life balance. This happens on a physiological level as well. Positive relationships at work produce oxytocin in the body, which, among other things, reduces cortisol levels and protects the body against the negative effects of stress.
• More meaning: Investing in positive relationships at work is one of four evidence-based ways to create more meaning at work. Spend some time reflecting on the meaning that comes from your positive relationships at work and how you can invest more of your time and energy in those relationships.

There are clearly plenty of benefits to building workplace relationships, but it’s easier said than done. Thankfully, Women Rising also discussed 10 ways to do so:

1. Effective communication: Communication is the foundation of any positive relationship. Practice active listening, ask for feedback, and be open to receiving it. Avoid making assumptions and strive to communicate clearly and respectfully.
2. Build trust: Trust is the bedrock of any strong relationship. Be reliable, keep your promises, and maintain confidentiality when needed. Trust takes time to build but can be easily eroded, so handle it with care.
3. Show appreciation: Expressing gratitude and appreciation can go a long way in building positive relationships. Recognise and acknowledge your colleagues’ contributions and achievements, both publicly and privately.
4. Be a team player: Actively participate in team activities, offer your assistance, and be willing to collaborate. A team player mindset demonstrates your commitment to the collective success of the group.
5. Conflict resolution: Conflicts are inevitable in any workplace, but how they’re handled can determine the health of your relationships. Address conflicts calmly and professionally, focusing on finding solutions rather than assigning blame.
6. Empathy: Show empathy towards your colleagues. Try to understand their perspectives and feelings, especially in difficult situations. This can create a supportive atmosphere where people feel heard and valued.
7. Networking: Expand your professional network both inside and outside your organisation. Attend industry events, join professional groups, and connect with colleagues on social media platforms like LinkedIn. Networking can lead to valuable connections and opportunities.
8. Mentorship: Seek out mentors or offer to mentor others. Mentorship relationships can provide guidance, encouragement, and personal growth for both parties involved.
9. Balance personal and professional boundaries: While building relationships is important, it’s crucial to maintain a healthy balance between your personal and professional life. Respect your colleagues’ boundaries and set your own as well.
10. Continuous learning: Stay curious and open to learning from your colleagues. Everyone brings unique experiences and expertise to the table. Be willing to share your knowledge and learn from others in return.

Jack Campbell

Jack is the editor at HR Leader.