93% of companies to ban ChatGPT

The AI anxiety is ramping up, with Aussie businesses set to ban ChatGPT and other generative AI software in the workplace.

Research from BlackBerry revealed that 93 per cent of Australian businesses are currently or considering banning generative artificial intelligence (AI) in the workplace. Interestingly, Australia seems to be much more concerned with this software than the rest of the world, with just 75 per cent of companies globally doing the same.

“We are witnessing growing concerns among Australian and New Zealand organisations as they grapple with the impact of generative AI apps in the workplace,” Jonathan Jackson, director of engineering for BlackBerry Cybersecurity APAC.

“In less than a year, generative AI has accomplished what no other technology has – revolutionising content creation and the way people work, but there are also a lot of unknowns.”

The main reason for these bans is cyber security concerns, with 96 per cent saying they’re concerned that these types of programs pose a threat to their IT environment. Sixty-nine per cent of those who have or are considering banning generative AI in the workplace are doing so long term, and even permanently.

While jumping on the bandwagon and banning ChatGPT in the workplace may seem like the same option, taking this route may leave companies worse off as they lag behind in the future of work.

“We believe businesses can lose out on valuable innovation by taking a heavy-handed approach to company-wide bans on ‘risky apps’ when there is an easier path forward,” explained Mr Jackson.

“We urge companies to keep up to date on the risks, but remain flexible, revisit policies and ensure the right software tools are in place for visibility, monitoring and management of apps used in the workplace.”

Australia’s mission to ban generative AI, discussed recently by HR Leader, was criticised as it could cause us to lag behind the rest of the world. With the AI arms race still very much a concern for countries, those who ditch these programs could fall behind.

Diego Davila, Udemy instructor, entrepreneur and social media innovator, said: “ChatGPT and generative AI are truly revolutionising the way the world will work in the future as we’re just starting to uncover its use cases — in research, content creation, branding, marketing, productivity, e-commerce, and so much more.”

“Having a comprehensive understanding of ChatGPT and other emerging AI technologies will be imperative to quickly pivot in today’s era of rapid digital transformation. Whether you’re a business owner, engineer, marketer, content creator, or learner, start by learning how AI prompt engineering tools can be leveraged in your role, as well as how (and when) to get the best responses from it.”

While this anxiety may be misguided, that doesn’t mean that AI adoption should be tackled blindly. Exercising caution is extremely important as there is room to leak information, which could land employers and employees in trouble.

Jack Campbell

Jack is the editor at HR Leader.