Future-proofing payroll for Gen Alpha

As the next generation prepares to enter the workforce, now is the time to rethink how payroll operates, not just as a back-office function, but as a critical part of employee engagement, writes Judy Barnett.

As Gen Z begins to take on leadership roles, another generation is preparing to join the workforce: Generation Alpha (Gen Alpha). Born in the 2010s, this will be the first generation to start their careers entirely in a digital world. They’ve never known life without smartphones, apps, and instant access to information.

For payroll professionals, this means the expectations of the younger workforce will be higher than ever, expecting speed, transparency, and seamless digital experiences.

Digital by default

Gen Alpha will enter the workforce with technology embedded in everything they do. They won’t learn digital systems; they’ll expect them to be intuitive, fast, and frictionless from day one. Whether they’re reviewing tax on MyGov, checking a pay slip, updating details, or tracking superannuation, this generation will expect the same ease and immediacy they already experience in their everyday apps.

Payroll systems must therefore be digital by default. They need to offer real-time visibility, self-service, and simplicity that mirror how young employees manage every other part of their lives.

Initiatives such as Payday Super, which brings superannuation payments closer to real-time, are already setting the tone for what’s ahead. Modern payroll solutions, powered by artificial intelligence and conversational interfaces, are evolving to meet this demand for immediacy and connection.

Bridging the generational divide

As Gen Alpha joins the workforce and Gen Z begins managing teams, the workplace will become even more multigenerational. Digital fluency and deep payroll expertise must coexist, and that balance can be challenging.

While younger employees expect intuitive, app-like experiences, many seasoned professionals are used to traditional frameworks, processes, and lengthy user manuals. Bridging these expectations isn’t just about adopting new technology; it’s about fostering collaboration and ongoing learning within payroll teams.

The goal is to combine strong compliance and accuracy with a user-friendly, data-driven design that works for everyone.

Why experience matters

For many young employees, payroll is one of their first direct interactions with their employer. A transparent and seamless process signals fairness, trust, and modernity. If the experience is confusing or outdated, it can shape how they view their workplace from the very start.

Payroll professionals, therefore, play a key role in shaping the employee experience. Their expertise ensures not only that people are paid correctly, but that the process feels simple, secure, and supportive. Empowering teams with modern tools and insights builds confidence and connection across generations.

Building for the future today

As the next generation prepares to enter the workforce, now is the time to rethink how payroll operates, not just as a back-office function, but as a critical part of employee engagement. The future lies in designing smarter, faster, and more human payroll experiences that reflect the expectations of a truly multigenerational workforce.

By combining advanced technology with human insight, payroll professionals can ensure the systems they manage today will meet the needs of tomorrow’s workforce, Generation Alpha and beyond.

Judy Barnett is the operations director at ADP Australia and New Zealand.